To the kind attention of
- the General
Manager
- the Person in charge of Translating/Interpreting Services
- the Person in charge of Assistance to/ Communication with Foreign Users
- the Person in charge of Sales/ Marketing/ Manuals for Foreign sectors
\xD8\xA0\xA0 REMOTE LINGUISTIC INTERPRETING SERVICES
\xA0\xA0\xA0\xA0\xA0\xA0 24 hours, 365 days
\xD8\xA0\xA0 Professional Translation
Services
\xA0\xA0\xA0\xA0\xA0 from and into\xA0\xA0 Italian
\xA4 REMOTE LINGUISTIC INTERPRETING
via audio
call \x93HELPVOICE\xAE \x96 24 hours a day for 365 days a year\x94
via video
call \x93HELPFACE\xAE \x96 24 hours a day for 365 days a year\x94
available for linguistic assistance to foreigners (in
Italian and in the user\x92s language), to interact in emergencies, in urgencies
and in daily activities, and to enter into continuous bilingual relations both
at corporate and social/personal level.
The remote interpreting service via audio call (telephone) or via video
call is available for all Italian/foreign users as a support in linguistic
communication between people in the field of public and private emergencies,
meetings, business contacts, need for information and first reception on the
territory. The service is available all year round 24/7.
This service is a valid alternative to the interpreting service \x93in person\x94
which has high costs and is not easily and quickly available 24 hours a day.
The service offered has the following characteristics:
-
it can be
used by any private Firm and by the Public Administration, by Health Care
Facilities, by the Civil Protection, by the Police, in airports, at customs, by
professionals, by Hotel Customers, by travel agencies, by visitors of fairs and
exhibitions, etc.;
-
it is
active all year round 24/7 (365 days a year);
-
it puts
the user and related interlocutor in contact with the linguistic interpreter
within 60 seconds from the request (1 minute);
-
the interpreters available cover over 150 languages, from and into Italian;
-
all phone
calls (audio calls) are recorded for professional and/or legal protection and
in order to control the activity;
-
the
protection of privacy and professional confidentiality are assured;
-
the
detailed reporting and statistics of the use of the service are available
on-line, with the possibility to divide consumptions between the Customer\x92s
various departments.
Quality Certification EN ISO 9001-2015.
\xD8\xA0 REMOTE LINGUISTIC INTERPRETING SERVICES both via
tele
